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Frequently Asked Questions

Absolutely. Your data is securely stored in the BlackBox Online Backup digital vault. The vault is a redundant set of remote backup servers hosted at our private data centers. Military grade encryption is utilized. All of your data is encrypted and compressed before being uploaded. It is then transmitted to the vault via secure SSL channel.

Encryption and decryption will only be done on your computer with your key. Your key is never transmitted during uploading and downloading. Even we cannot read your files.

As your data is backed up to the BlackBox Online Backup digital vault, it is also replicated to a 2nd data center for added protection. All replicated data is stored in encrypted format and sent via secure SSL communication channel.

"Making it simple" was a major objective when we designed the BlackBox Online Backup Suite. With just a few clicks, backups of all computers within your organization will be done automatically and transparently everyday. Users will not be disturbed when backup jobs are running automatically in background for them. Manual backup or restoration can be done through the application or web portal when needed. BlackBox Online Backup makes it easy.

BlackBox Online Backup Standard Edition supports Microsoft Windows and Apple Macintosh.

BlackBox Online Backup Enterprise Edition supports essentially all common operating systems and databases, including Microsoft Windows, Linux, Apple Macintosh, NetWare, UNIX, Microsoft Exchange Server, Microsoft SQL Server, Lotus Notes/Domino, Oracle and MySQL.